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I ordered several clothes( slippers) ,jewelry( topaz pendants) and jewelry cases from these guys...the slippers were ok..but sizes way off..had to send one pair back..jewelry was just very poor quality for the prices sent those back, jewelry vertical display box was...
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proredpc
proredpc

We apologize that the items you received were judged to be in poor quality, [lease contact my team at cssoccial@providecommerce.com, we would like to research your order to fi...

#372718
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I ordered a framed poster from Red Envelope and it was so poorly packaged that the frame was smashed in shipment. I called the company and they promised to send a replacement. It was again so poorly packaged that the frame was smashed in shipment. I called the company,...
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proredpc
proredpc

We apologize for the broken frame, and we appreciate your feedback so we can improve our process. Please email us at cssoccial@providecommerce.com, we can find a resolution t...

#371675
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I live in New York, New York, where there is no state or local taxes on clothing items under $110. When I purchased a pair of gloves at $69.99, I was surprised to find sales taxes applied. So I called customer service, and was told by both the rep and the manager...
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proredpc
proredpc

We apologize for the tax issues with your order. If you would like to email us at cssocial@providecommerce.com, I can research this and find a resolution to this issue. -Amy

#365477
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I ordered flowers for a client a few months ago and apparently to get free shipping I signed up for a monthly membership at freeshipping.com at $12.97 PER MONTH! This is outrageous. I will never shop at Red envelope again and I will make sure that none of my friends...
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Anonymous
hanah

My case.. I even cancel the freeshipping.com membership.. But for some reason it wasn\'t processed.. I get to pay that 12.97shit too.. I disputed on my credit card.. hopefully...

Anonymous
Jad07

I am sorry proredpc, but it is NOT clear at all maybe you actually have the fine print written some where, but it was NOT apparent to me. I never sign up for these kind of thi...

#331587
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Wow....the website is completely confusing while you are ordering. I was just browsing something, liked it, and i had a coupon i wanted to use so after entering the code it asked for my details, which i gave and it CLEARLY STATED that my order was NOT to be processed...
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Anonymous
RedEnvelope Customer Care

We sincerely apologize for the difficulty you\'ve experienced with our website and any confusion with regard to our shipping charges. Please be assured we would never delibera...

#296881
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i ordered a book from red envelope.com which was to come by december 30- it never came-they kept on writing me telling me this and that-then it was to come january7of course it did not come-they did nothing to try to find out what happened-they were nasty even when my...
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proredpc
proredpc

We\'re sorry that you had a bad experience with our service; that isn\'t typical. Unfortuantely, from time to time our suppliers are unable to keep up with the demand that th...

rruchie1
rruchie1

The comp[any was Red Envelope.Com that i werote about-it only said Red and i think that consumers should know what i had gone through that made me so sad and never received th...

#287362
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What a scam...they charged $35 to deliver a wood cutting board with all their hidden shipping charges (which are not shown when you select your delivery date and shipping costs) that don't show up until the "confirm order" page. There's a $9.99 standard delivery...
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Anonymous
SD

I ordered a christmas gift for myself and charged it to my husband\'s credit card. The item didn\'t work out and I returned it. I called Red Envelope to get the credit back to...

Anonymous
***fused

I got a package . And it didn\'t say who sent it . And when I called to see if they could tell me who sent it , they didn\'t tell me . :x

#277993
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Red Envelope is one company my employer includes as an associate discount "perk". Apparently, just like many people I see here that many people have made the same complaint against Red Envelope. I was automatically signed up for this "Rewards" program after placing...
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#248481
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I tried to place an order on-line for almost 2 hours, the system would not take it, so I called in. Three phone calls, and three hours more - they could not place it either, and told me to be patient - someone SHOULD call me back. There was no supervisor or manager...
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LTOKARZ
LTOKARZ

I wanted to let everyone know - Red Envelope called me back last night. The associate was very apologetic, and took care of my order. They\'re back on my order list.

#212493
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Like the others, I ordered merchandise from Red Envelop in December. I canceled the "free shipping" because it appeared that I would have to sign up for a rewards benefit program. Obviously, this must have been additional fine print that I missed along the way. As I...
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Anonymous
Tara

We were also charged $11.97 monthly for FOUR YEARS on our credit card! Hubby didn't notice the recurring charges! The charges started in 2009 after I accepted a "free shippi...

Anonymous
Jayson

We used to order from Red Envelope and Pro Flowers all the time. We got scammed last year for 5 months (14-15) each time for some reward program that we never signed up for. ...

#172958
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